In order to increase customer convenience, the City will provide or enhance the following online services by the end of 2019: online payments, building permits/inspections, service requests, registrations/licenses.
To increase customer service and convenience, as well as increase staff efficiency, the City will implement online services for concept meetings/planning submittal, fee payments and sidewalk contractor/electrician registrations.
In order to maximize the value of the City’s existing investment in communications infrastructure, the City will establish strategic policies for the use, potential lease, trade and sale of fiber assets.
Community events are one of the defining characteristics of Naperville. They offer residents and visitors an opportunity to experience entertainment, activities and cultural celebrations while also fostering Naperville's civic pride and community spirit. However, at times, these events can present challenges to residents and businesses. In 2018, a study was undertaken to assess the economic and parking impacts that events have on downtown Naperville. The study provides an overview of the history of special events in and around the downtown since 2009 and includes a limited economic examination of those events. A detailed analysis of special events and associated parking is included for 2016 and 2017, and events hosted at Naper Settlement, specifically Christkindlmarket, are examined.