The City of Naperville conducted a citizen satisfaction survey in 2016 to solicit feedback on public works, transportation, public safety, utility services and public information practices.

In order to increase customer convenience, the City will provide or enhance the following online services by the end of 2019: online payments, building permits/inspections, service requests, registrations/licenses.

All of the City's capital improvement projects over the next five years. This information categorizes the City's projects and includes information regarding funding sources, expense types, and asset types.

To increase customer service and convenience, as well as increase staff efficiency, the City will implement online services for concept meetings/planning submittal, fee payments and sidewalk contractor/electrician registrations.

All of the City's capital improvement projects over the next five years. This information categorizes the City's projects and includes information regarding funding sources, expense types, and asset types.

All of the City's Capital Improvement Projects (CIP) projected in CY2018. The chart displays the values by department.

These are the projects that the City is projecting to borrow for in calendar year 2017. These projects include both capital upgrade and maintenance projects from a variety of departments that reinvest in the City's infrastructure.

List of projects in the 2019 calendar year Capital Improvement Program (CIP)

All of the City's capital improvement projects over the next five years. This information categorizes the City's projects and includes information regarding funding sources, expense types, and asset types.

These are the projects that the City is projecting to borrow for in calendar year 2017. These projects include both capital upgrade and maintenance projects from a variety of departments that reinvest in the City's infrastructure.